Inbox & contacts

One inbox for every Instagram conversation and lead

See automated and personal conversations together, reply in seconds, and keep every contact, email and phone number in one place.

Free plan includes Inbox & contacts and every other feature.

Automation without context creates chaos

When automation runs in one tool and conversations happen in another, it is hard to know what someone already received or asked.

Teams and agencies need a shared view of conversations without passing Instagram passwords around.

How it works

Set it up once in the Growzy dashboard. It runs on every matching comment or message after that.

  1. Connect Instagram

    Link a Business or Creator account through Instagram's official login.

  2. Conversations flow in

    Automated and manual messages appear in one timeline per person.

  3. Reply and follow up

    Answer from Growzy while the conversation is inside Instagram's 24-hour window.

  • Unified timeline

    See every automated message and manual reply in the order they happened.

  • Contacts with lead data

    Emails, phone numbers and link clicks attached to each person.

  • 24-hour window aware

    Growzy shows when a conversation can still receive a reply, so nothing fails silently.

  • Team seats

    Business includes five seats so your team can share one workspace, no password sharing.

Ways to use Inbox & contacts

  • Close warm leads

    Jump into conversations with people who clicked your link.

  • Agency client work

    Manage multiple client accounts from one workspace.

  • Customer support

    Handle order questions alongside automated FAQ replies.

  • Creator partnerships

    Keep brand inquiries separate from fan replies.

Inbox & contacts FAQ

What is Instagram's 24-hour messaging window?

Instagram lets businesses send messages within 24 hours of a person's most recent message. Growzy shows whether a conversation is still inside that window before you reply.

Can my team use the inbox?

Yes. The Business plan includes five seats. Each person signs in with their own account, so no one shares Instagram credentials.

Can I manage several Instagram accounts?

Yes. Pro connects up to three accounts and Business up to ten.

Try Inbox & contacts free

Set up your first automation in a few minutes. Free plan, no credit card.

  • Official Instagram API
  • No password sharing
  • Cancel anytime