Instagram DM automation that answers the questions you get every day
Reply the moment someone messages a keyword like PRICE or HOURS, and give new chats tappable conversation starters so people get answers without waiting for you.
Free plan includes DM automation and every other feature.
The same five questions, all day long
Pricing, shipping, availability, links. Most DMs ask something you have already answered a hundred times, yet each one needs a reply before the person loses interest.
Leaving messages unread for hours costs sales and makes your inbox impossible to manage once you add collaborations and real conversations on top.
How it works
Set it up once in the Growzy dashboard. It runs on every matching comment or message after that.
Choose DM as the trigger
Start from the “Respond to your DMs” template or a blank automation.
Add keywords
List the words that should trigger the reply, like PRICE, MENU or RATES.
Write the answer
Add text and an optional link button. Growzy sends it instantly whenever a message matches.
Conversation starters
Show up to four tappable questions when someone opens a new chat with you, each linked to a saved reply.
Custom saved replies
Store up to ten reusable replies and point starters or links at them.
Follower-aware replies
Send one message to followers and a different one to people who do not follow you yet.
Works with your inbox
Automated replies show up in the Growzy inbox next to the conversations you handle yourself.
Ways to use DM automation
Price lists and rate cards
Creators send a media kit, and shops send a price sheet, the moment someone types RATES or PRICE.
FAQs on autopilot
Shipping times, sizing, opening hours and booking links answered in one tap.
Qualify new inquiries
Starters like “Work with me” route serious leads to the right next step.
Launch-day traffic
Handle a spike of DMs after a launch or giveaway without hiring help.
DM automation FAQ
What are Instagram conversation starters?
They are up to four suggested questions Instagram shows when someone opens a new chat with your account. When a person taps one, Growzy sends the reply you linked to it.
Will automated DMs replace my personal replies?
No. Automation only answers messages that match your keywords or starters. Everything else stays in your inbox for you to answer.
Is there a limit on keywords?
Each automation can have up to 50 keywords. Matching ignores capitalization.
Can I send a link in an automated DM?
Yes. Add a link button to any reply, and Growzy tracks how many people tap it.
Works well with
Inbox & contacts
Every conversation and lead in one place, with replies inside Instagram's 24-hour window.
Story replies
Answer story replies and mentions automatically, with the right message for each story.
Comment to DM
Someone comments a keyword on your post or reel. They get a DM with your link and a public reply under their comment.
Try DM automation free
Set up your first automation in a few minutes. Free plan, no credit card.
- Official Instagram API
- No password sharing
- Cancel anytime